Author : irctcportal

Requests and Suggestions Everyday-Railway Emergency Cell for COVID responding to about 13,000 queries Railway Emergency Cell for COVID responding to about 13,000 queries, requests and suggestions everyday Incorporating suggestions received from public Railways has been delivering vital goods Fleet-footed response to suggestions and redress grievances earns praise for Railways Indian Railways has taken 360 degree […]

Railway production unit Rail Coach Factory (RCF) at Kapurthala has reopened Kapurthala Rail Coach Factory resumes production after a 28-day lockdown Indian Railways’ production unit Rail Coach Factory (RCF) at Kapurthala has reopened its production process after 28 days’ nationwide lockdown. In a relentless battle against COVID-19, the factory has been opened adhering all safety […]

Indian Railways announces slew of Incentives for Freight Traffic during COVID pandemic No Haulage Charge for movement of empty containers and empty flat wagons from 24.03.2020 till 30.04.2020 More Customers can register their demands and also receive Railway Receipt for goods electronically instead of having to visit the goods sheds physically, making it more convenient […]

Covid 19 Lockdown Period Indian Railways Transports More Than 4.2 Million Tonnes Of Food Grains Indian Railways transports more than 4.2 million tonnes of food-grains during lockdown period Indian Railways continues its endeavour to ensure availability of essential commodities like foodgrains through its freight services during the nationwide lockdown due to COVID-19. In order to […]

Indian Railway 313 locations Meals distributed during lockdown due to COVID-19 More than 1 million free hot cooked meals distributed to needy persons by Indian Railways Meals distributed during lockdown due to COVID-19; at 313 locations IRCTC, RPF rise upto meet the challenge of providing free meals along with Zonal Railways, GRP, NGOs Indian Railways […]

24×7 Real time response on Railway Helplines-139 and 138 Railway personnel respond to over 2,05,000 queries in first two weeks of lockdown on Helplines (138 & 139), Social Media & Email Over 1,85,000 of which were handled through direct human interaction 24×7 Real time response on Railway Helplines-139, 138, Social Media and email National Rail […]

PRESS RELEASE ON MISLEADING MEDIA REPORTS Publication of media reports on travel protocol etc of trains passengers on resumption of train services : Advisory for Media During the last two days, there have been some reports in media about various protocols etc of prospective travellers by trains. They have also been mentioning about number of […]