Register courier complaint using Ekart customer care number and helpline support email id. Ekart is the logistic partner of Flipkart. Although no contact information is available on the ekart courier website, but we will help you to reach out to ekart official.
Common complaints like Flipkart order not delivered, Broken article, Courier boy misbehaving etc., will get a suggestive solution. Along with customer care complaint number, You can also register online complaint over twitter and Facebook handle. After the evolution of social media platforms, you are likely to get the promptest response over social handle.
Ekart Customer Care Support Helpline
Ekart is acquired by flipkart in 2015 but before that it was stand alone organization. Please note down the Ekart customer care number, helpline email id and support social media handle. Please make sure you must have a ekart tracking id, flipkart order number and alike important information.
| Ekart Customer Care Number |
+91 80 6798 2222 (Old Number) |
| Support email id | |
| Ekart Online Complaint Twitter (@Flipkart Support) | Contact Ekart Twitter |
| Facebook Page Ekart Support | Ekart Facebook Complaint |
| Online Track Ekart Order |
Click & Enter Tracking ID |
Since Flipkart is the parent company of Ekart Logistics so you can also reach Flipkart support to contact ekart.
Ekart Courier Complaint
Even after delivering packets successfully and on or before time, some time problem arises. Common complaints regarding your courier may include late delivery, broken item, Unable to track courier, Showing delivered etc. Additional to the ekart customer care, here is the important contact information of Flipkart. Since the Toll Free Number is already available, you can reach flipkart in old style i.e. using Postal Address.
You can write Ekart Customer care complaint to flipkart by writing a letter on postal address. You can send your complaints and feedback suggestions at:
Flipkart Internet Private Limited,
Buildings Alyssa, Begonia & Clove Embassy Tech Village,
Outer Ring Road Devarabeesanahalli Village,
Bengaluru 560103, Karnataka, India
Register Online Complaint
Dear Reader, we have tried our best to provide the latest available information. However, if you have any additional or updated contact number and email id, kindly post the comment in below section. We shall try to add the same after verification within 24 hours.
1. Ekart Customer Care Helpline Number
For immediate assistance regarding your order, Ekart provides a dedicated toll-free helpline:
- Customer Care Toll-Free Number: 1800 202 9898
What you can do via the helpline:
- Track your order status
- Report delayed or missing packages
- File complaints about damaged or incorrect items
- Request rescheduling or redelivery
Tip: Keep your order ID or tracking number ready for faster resolution.
2. Ekart Email ID for Complaints
For non-urgent issues, you can reach out via email:
- Customer Care Email: [email protected]
Tips for Email Support:
- Include order number, date of purchase, and detailed issue description.
- Attach any photos of damaged items if applicable.
- Save the email response for future reference.
3. How to Register an Order Complaint Online
If you prefer online complaint registration, you can use the Flipkart or Ekart portal/app:
- Log in to your Flipkart account.
- Navigate to “Your Orders”.
- Select the order in question.
- Click on “Need Help” or “Report an Issue”.
- Follow prompts to file your complaint or request return/replacement.
Tip: Using the official app ensures your complaint reaches the logistics team directly.
4. Common Issues Handled by Ekart Customer Care
- Delayed Delivery: Track shipment and request updates.
- Damaged or Missing Items: Lodge a complaint for replacement or refund.
- Incorrect Orders: Request correction or replacement.
- Rescheduling Deliveries: Change delivery date or time slot as per convenience.
5. Tips for Faster Resolution
- Always mention your order ID when contacting support.
- Keep a copy of invoices or payment receipts.
- Use official channels only to avoid delays.
- Follow up if the complaint is not resolved within 48–72 hours.
6. Conclusion
Ekart provides multiple channels for customer support including toll-free helpline, email, and online complaint portals. By using these channels effectively, customers can resolve delivery, order, and product-related issues quickly and efficiently.
Always keep your order details handy, report issues promptly, and track complaint status for a hassle-free experience with Ekart.