{"id":8860,"date":"2025-07-26T12:37:35","date_gmt":"2025-07-26T12:37:35","guid":{"rendered":"https:\/\/railtravels.org\/?p=8860"},"modified":"2025-07-26T12:37:35","modified_gmt":"2025-07-26T12:37:35","slug":"indian-railways-to-begin-wakeup-call-destination-alert-facility","status":"publish","type":"post","link":"https:\/\/www.reilsolar.com\/train\/indian-railways-to-begin-wakeup-call-destination-alert-facility\/","title":{"rendered":"Indian Railways to begin Wakeup Call-Destination Alert Facility"},"content":{"rendered":"<header class=\"entry-header\"><\/header>\n<footer class=\"entry-footer\"><strong>To activate this facility, passengers would have to type \u2018Alert\u2019 besides quoting their \u2018PNR number\u2019 and forward it to 139. They can also call up 139, choose the language and then dial 7. After dialing 7, the passengers will ned to quote their PNR number to activate the service.\u00a0<\/strong><\/footer>\n<div class=\"entry-content\">\n<p><strong>NEW DELHI<\/strong>:\u00a0In a bid to shed its past image of late and slow lacking modern facilities, Indian Railways has recently introduced several changes to provide better travel experience for its passengers. Of many path- breaking changes, one is a Wakeup Call-Destination Alert Facility, wherein, travellers will get an alert when their destination station arrives.\u00a0According to the report, passengers will be able to activate the backup call-destination alert facility on their PNR by calling 139. The feature, named as \u2018Destination Alert\u2019, will send an alert passengers\u2019 mobile, registered while booking the ticket, before the destination station arrives.<\/p>\n<h2 class=\"entry-title\">Indian Railways to begin Wakeup Call-Destination Alert Facility<\/h2>\n<p>To activate this facility, passengers would have to type \u2018Alert\u2019 besides quoting their \u2018PNR number\u2019 and forward it to 139. They can also call up 139, choose the language and then dial 7. After dialing 7, the passengers will ned to quote their PNR number to activate the service.<\/p>\n<p>Through this \u2018Wakeup Call\u2019 facility, passengers will get a mobile call prior to their destination, and the bell will keep on ringing till the call is received. When a passenger will receive the call, he\/she will be informed that the station is about to arrive, the report said.<\/p>\n<p>Indian Railways has also decided to make changes from July 1 to provide smooth travel experience to rail passengers. It will end waiting list and facilitate the passengers with confirmed tickets.<\/p>\n<p>It will also start the facility of paperless ticketing in the capital and centenary trains, thereby, ending paper ticket in these trains. However, the tickets will be sent on mobile phone of a passenger.<\/p>\n<p>The department will reportedly provide additional coaches from July 1 to Century and capital trains, besides introducing alternative train adjustment system to meet rush of passengers.<\/p>\n<p>Here\u2019s the verified update on the <strong>Indian Railways\u2019 \u201cWake-up Call &amp; Destination Alert Facility\u201d<\/strong>, a service designed to alert passengers before their train reaches their destination\u2014especially useful for overnight travel:<\/p>\n<hr \/>\n<h2>\ud83d\udcf2 What Is It?<\/h2>\n<ul>\n<li>Also known as the <strong>Destination Alert or Wake\u2011Up Alarm<\/strong>, this service provides passengers with a <strong>phone call or SMS alert about 20\u201330 minutes before their destination station<\/strong>, helping them avoid missing their stop, particularly during night journeys ([turn0search5]\ue202turn0search14]\ue202turn0search11]\ue201).<\/li>\n<li>As per various media reports, the alert is usually triggered about <strong>20 minutes prior<\/strong> to reaching the destination ([turn0search2]\ue202turn0search14]\ue201).<\/li>\n<\/ul>\n<hr \/>\n<h2>\ud83d\udee0\ufe0f How to Activate the Service<\/h2>\n<p>You can activate the alert via three methods using the number <strong>139<\/strong> (IR Enquiry helpline) from the same mobile number where you wish to get the alert:<\/p>\n<h3>1. <strong>IVR Menu<\/strong><\/h3>\n<ul>\n<li>Dial <strong>139<\/strong>, select your <strong>language<\/strong>, then press <strong>7<\/strong>.\n<ul>\n<li>Choose:\n<ul>\n<li><strong>Press 1<\/strong> for Wake-up Alarm<\/li>\n<li><strong>Press 2<\/strong> for Destination Alert<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Enter your <strong>10-digit PNR<\/strong> and press <strong>1<\/strong> to confirm.<\/li>\n<li>You\u2019ll receive an SMS confirmation:<br \/>\n<em>\u201cWake-up Alert call has been set on your mobile number for \u201d<\/em> (or Destination Alert call) ([turn0search1]\ue202turn0search7]\ue201).<\/li>\n<\/ul>\n<h3>2. <strong>SMS<\/strong><\/h3>\n<ul>\n<li>Send:\n<pre><code>ALERT&lt;PNR_NUMBER&gt;\n<\/code><\/pre>\n<p>to <strong>139<\/strong>.<\/li>\n<li>Confirmation SMS will follow, specifying your destination ([turn0search1]\ue202turn0search4]\ue202turn0search0]\ue201).<\/li>\n<\/ul>\n<h3>3. <strong>Railway Enquiry Agent via 139<\/strong><\/h3>\n<ul>\n<li>Call 139 and request agent assistance.<\/li>\n<li>Provide your PNR and confirm the mobile number.<\/li>\n<li>The agent will set up the alert and you\u2019ll receive confirmation SMS ([turn0search1]\ue202turn0search7]\ue201).<\/li>\n<\/ul>\n<hr \/>\n<h2>\u23f1\ufe0f Activation Window &amp; Charges<\/h2>\n<table>\n<thead>\n<tr>\n<th><strong>Parameter<\/strong><\/th>\n<th><strong>Details<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Operational Hours<\/td>\n<td>Primarily between <strong>11\u202fPM and 7\u202fAM<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Alert Timing<\/td>\n<td>Approximately <strong>20\u201330 minutes before arrival<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Call Charge (per minute)<\/td>\n<td>\u20b91.20 (metro), \u20b92 (non-metro) per 60-sec pulse<\/td>\n<\/tr>\n<tr>\n<td>SMS Charge<\/td>\n<td>\u20b93 per SMS<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr \/>\n<h2>\u26a0\ufe0f Current Status &amp; Limitations<\/h2>\n<ul>\n<li>Reddit users and online forums suggest the service has become <strong>unreliable or unofficially discontinued in many cases<\/strong>\u2014messages like \u201cdate of travel not acceptable\u201d appear, alert calls may never arrive, and attempts with SMS or Helpline agent often fail ([turn0search6]\ue201).<\/li>\n<li>Despite being promoted in media between <strong>2025 and 2025<\/strong>, many travelers report the <strong>function no longer works consistently<\/strong>, indicating a possible undocumented suspension or backend deprecation.<\/li>\n<\/ul>\n<hr \/>\n<h2>\u2705 Summary Table<\/h2>\n<table>\n<thead>\n<tr>\n<th>Feature<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Service Name<\/td>\n<td>Wake-Up Alarm or Destination Alert<\/td>\n<\/tr>\n<tr>\n<td>Activation Options<\/td>\n<td>Call IVR, SMS ALERT, or via agent at 139<\/td>\n<\/tr>\n<tr>\n<td>Activation Window<\/td>\n<td>Night trains between <strong>11\u202fPM\u20137\u202fAM<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Alert Timing<\/td>\n<td><strong>20\u201330 minutes<\/strong> before destination<\/td>\n<\/tr>\n<tr>\n<td>Charges<\/td>\n<td>Call: \u20b91.20\u2013\u20b92\/min, SMS: \u20b93 per SMS<\/td>\n<\/tr>\n<tr>\n<td>Current Reliability<\/td>\n<td>Often inconsistent or non-functional now<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr \/>\n<h3>\ud83e\udded Final Takeaway<\/h3>\n<p>Indian Railways officially introduced the <strong>Wake-Up Call &amp; Destination Alert facility<\/strong> to help night travelers avoid missing their station. Activation is via the helpline number 139 (IVR, SMS, or agent assistance), with alert calls arriving about 20 minutes before destination. However, despite initial rollout, user reports suggest that the service <strong>may no longer be reliably active<\/strong>, and many attempts fail to register or deliver the alert.<\/p>\n<p>Would you like help checking if the service works for your upcoming journey, or alternatives such as app-based train tracking tools that can send reminder notifications?<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To activate this facility, passengers would have to type \u2018Alert\u2019 besides quoting their \u2018PNR number\u2019 and forward it to 139. They can also call up 139, choose the language and then dial 7. After dialing 7, the passengers will ned to quote their PNR number to activate the service.\u00a0 NEW DELHI:\u00a0In a bid to shed [&hellip;]<\/p>\n","protected":false},"author":102,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[732],"tags":[164,829,830],"class_list":["post-8860","post","type-post","status-publish","format-standard","hentry","category-indian-railways","tag-indian-railways","tag-indian-railways-to-begin-wakeup-call","tag-indian-railways-to-begin-wakeup-call-destination-alert-facility"],"_links":{"self":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts\/8860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/users\/102"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/comments?post=8860"}],"version-history":[{"count":0,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts\/8860\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/media?parent=8860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/categories?post=8860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/tags?post=8860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}