{"id":8028,"date":"2025-08-02T11:10:34","date_gmt":"2025-08-02T11:10:34","guid":{"rendered":"https:\/\/railtravels.org\/?p=8028"},"modified":"2025-08-02T11:10:34","modified_gmt":"2025-08-02T11:10:34","slug":"prs-counter-ticket-cancellation-and-refund-refund-of-prs-tickets-regarding","status":"publish","type":"post","link":"https:\/\/www.reilsolar.com\/train\/prs-counter-ticket-cancellation-and-refund-refund-of-prs-tickets-regarding\/","title":{"rendered":"PRS Counter Ticket Cancellation and Refund | Refund of PRS Tickets Regarding"},"content":{"rendered":"
\n

PRS Counter Ticket Cancellation and Refund | Refund of PRS Tickets Regarding<\/strong><\/p>\n

Operation of PRS counters at nominated stations on Central Railway \u2013 Refund of PRS tickets regarding<\/strong><\/p>\n

Operation of PRS counters at nominated stations on Central Railway<\/p>\n

On Central Railway, PRS counters have started functioning at nominated stations from 22.5.2025 for the convenience of passengers to book reserved tickets in special trains.<\/p>\n

Also Read: IRCTC Grant Full Refund of Tickets Booked for Journeys Scheduled Between 01-07-2025 to 12-08-2025<\/strong><\/a><\/p>\n

It is also decided that the refund of reservation tickets for the trains cancelled for the journey between 22.3.2025 to 30.6.2025 will be granted as per the following schedule:<\/p>\n

Date of journey as per PRS ticket Refund to be given from<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n
Journey commencement Date<\/strong><\/td>\nDate of Refund o\u00adn PRS Counters<\/strong><\/td>\n<\/tr>\n
22.03.2025 to 31.03.2025<\/strong><\/td>\n26.05.2025<\/strong><\/td>\n<\/tr>\n
01.04.2025 to 14.04.2025<\/strong><\/td>\n01.06.2025<\/strong><\/td>\n<\/tr>\n
15.04.2025 to 30.04.2025<\/strong><\/td>\n07.06.2025<\/strong><\/td>\n<\/tr>\n
01.05.2025 to 15.05.2025<\/strong><\/td>\n14.06.2025<\/strong><\/td>\n<\/tr>\n
16.05.2025 to 31.05.2025<\/strong><\/td>\n21.06.2025<\/strong><\/td>\n<\/tr>\n
01.06.2025 to 30.06.2025<\/strong><\/td>\n28.06.2025<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Here\u2019s your detailed guide to PRS (Passenger Reservation System) Counter Ticket cancellation and refund rules<\/strong>, as updated in 2025:<\/p>\n

\n

\ud83e\uddfe 1. Online Cancellation of Counter Tickets<\/h2>\n
    \n
  • From March 2025<\/strong>, PRS counter ticket holders who provided a valid mobile number<\/strong> at booking can cancel tickets online<\/strong> via IRCTC or by calling 139\u2011option 6<\/strong>, within specified time limits.<\/li>\n
  • This feature is only for tickets not associated with canceled or delayed trains<\/strong>.<\/li>\n<\/ul>\n
    \n

    \u23f3 2. Cancellation Time Limits<\/h2>\n\n\n\n\n\n\n
    Ticket Type<\/th>\nOnline Cancellation Window<\/th>\n<\/tr>\n<\/thead>\n
    Confirmed<\/strong><\/td>\nUp to 4 hours before departure<\/strong><\/td>\n<\/tr>\n
    RAC \/ Waitlist<\/strong><\/td>\nUp to 30 minutes before departure<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
      \n
    • After these time windows, online cancellation is not permitted<\/strong>.<\/li>\n<\/ul>\n
      \n

      \ud83d\ude82 3. Refund Collection Process<\/h2>\n
        \n
      • Online cancellation marks the ticket as \u201cCancelled but not Refunded.\u201d<\/strong><\/li>\n
      • To receive the refund<\/strong>, you must physically surrender the original ticket<\/strong> at:\n
          \n
        • Any PRS counter<\/strong> (if cancellation was within the allowed time), or<\/li>\n
        • The journey-originating station<\/strong> or a designated satellite PRS location<\/strong> within a zonal radius (~50\u202fkm).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

          \ud83d\udd52 Refund collection deadlines:<\/strong><\/p>\n

            \n
          • For trains departing between 18:01\u201306:00<\/strong>: Refund collection opens for 2 hours starting at PRS opening next day<\/strong>.<\/li>\n
          • For trains departing between 06:01\u201318:00<\/strong>: Refund must be collected within 4 hours of scheduled departure<\/strong> during PRS working hours.<\/li>\n<\/ul>\n
            \n

            \ud83d\udcb0 4. Cancellation Charges & Applicable Refund Rules<\/h2>\n
              \n
            • Same as e-ticket norms<\/strong>:\n
                \n
              • \n

                48 hrs before: flat charge (e.g. \u20b9240 for 1A, \u20b9200 for 2A, \u20b9180 for 3A\/CC\/3E, \u20b9120 for Sleeper, \u20b960 for 2S).<\/p><\/blockquote>\n<\/li>\n

              • 48\u201312 hrs: 25% of fare (minimum of flat charge).<\/li>\n
              • 12\u20134 hrs (up to chart): 50% of fare (minimum slab).<\/li>\n<\/ul>\n<\/li>\n
              • RAC\/Waitlist<\/strong> counter tickets cancelled online within permitted window may attract standard clerkage\/surcharge (\u2248 \u20b960).<\/li>\n
              • Special cases<\/strong>:\n
                  \n
                • If no accommodation (e.g., train canceled\/seats not available)<\/strong> \u2192 Full refund if ticket surrendered within 3 hours of train\u2019s actual departure.<\/li>\n
                • If train delayed by >3 hrs and passenger declines travel<\/strong> (prior departure), full refund is allowed.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
                  \n

                  \u26a0\ufe0f 5. Important Exceptions & Restrictions<\/h2>\n
                    \n
                  • Online cancellation is not permitted<\/strong>:\n
                      \n
                    • For trains that are delayed or fully canceled<\/strong>.<\/li>\n
                    • If no valid mobile number<\/strong> was registered during booking.<\/li>\n<\/ul>\n<\/li>\n
                    • Privilege\/Duty passes<\/strong>, PTO<\/strong>, and Complimentary tickets<\/strong> may be canceled online\u2014but refunds may vary; passes may need revalidation.<\/li>\n<\/ul>\n
                      \n

                      \u2705 6. Quick Summary Table<\/h2>\n\n\n\n\n\n\n\n\n\n
                      Scenario<\/th>\nCan Cancel Online?<\/th>\nRefund Collected At<\/th>\n<\/tr>\n<\/thead>\n
                      Confirmed ticket, >4 hrs before departure<\/td>\n\u2705 Yes<\/td>\nAny PRS counter<\/td>\n<\/tr>\n
                      RAC \/ Waitlist ticket, up to 30 min before travel<\/td>\n\u2705 Yes<\/td>\nAny PRS counter<\/td>\n<\/tr>\n
                      Cancellations after cutoff<\/td>\n\u274c No<\/td>\nOnly at originating or satellite PRS location<\/td>\n<\/tr>\n
                      Train canceled\/late<\/td>\n\u274c No<\/td>\nMust surrender ticket at PRS counter<\/td>\n<\/tr>\n
                      Passbook\/PTO\/Complimentary tickets<\/td>\n\u2705 Sometimes possible<\/td>\nSpecial rules, zero refund or revalidation<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
                      \n

                      \ud83d\udcdd 7. How to Cancel Online (via IRCTC \/ 139)<\/h2>\n
                        \n
                      1. Provide PNR & train number<\/strong> + solve captcha.<\/li>\n
                      2. An OTP<\/strong> is sent to your registered mobile number.<\/li>\n
                      3. Enter OTP to confirm cancellation.<\/li>\n
                      4. You’ll see a refund amount displayed<\/strong>, and receive an SMS<\/strong> with refund instructions.<\/li>\n<\/ol>\n
                        \n

                        \u26a0\ufe0f Tips for a Smooth Refund:<\/h2>\n
                          \n
                        • Always use the same mobile number<\/strong> used at booking.<\/li>\n
                        • Visit station in time<\/strong> to collect your refund\u2014refunds cannot be mailed<\/strong>.<\/li>\n
                        • Avoid canceling after cutoff<\/strong>\u2014you may lose refund eligibility.<\/li>\n
                        • For night departures or early train times, planning to collect refund next-day is advised.<\/li>\n<\/ul>\n
                          \n

                          Would you like assistance with:<\/p>\n

                            \n
                          • Finding your nearest PRS\/satellite location<\/strong> for refund collection,<\/li>\n
                          • Calculating cancellation charges<\/strong> for your PNR?<\/li>\n
                          • Or walking through online cancellation<\/strong> or boarding point change steps?<\/li>\n<\/ul>\n

                            Happy to guide you further!<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                            PRS Counter Ticket Cancellation and Refund | Refund of PRS Tickets Regarding Operation of PRS counters at nominated stations on Central Railway \u2013 Refund of PRS tickets regarding Operation of PRS counters at nominated stations on Central Railway On Central Railway, PRS counters have started functioning at nominated stations from 22.5.2025 for the convenience of […]<\/p>\n","protected":false},"author":102,"featured_media":12346,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,5,7],"tags":[170,21,4,6,373,374],"class_list":["post-8028","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-central-railway","category-irctc","category-railway","tag-cancellation-of-prs-counter-tickets","tag-central-railway","tag-irctc","tag-railway","tag-revised-refund-rules","tag-ticket-cancellation-refund-new-rules"],"_links":{"self":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts\/8028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/users\/102"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/comments?post=8028"}],"version-history":[{"count":0,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts\/8028\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/media\/12346"}],"wp:attachment":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/media?parent=8028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/categories?post=8028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/tags?post=8028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}