{"id":8016,"date":"2025-08-02T11:03:49","date_gmt":"2025-08-02T11:03:49","guid":{"rendered":"https:\/\/railtravels.org\/?p=8016"},"modified":"2025-08-02T11:03:49","modified_gmt":"2025-08-02T11:03:49","slug":"instructions-for-symptomatic-travellers-guidelines-for-train-services-beginning-on-01-06-2020","status":"publish","type":"post","link":"https:\/\/www.reilsolar.com\/train\/instructions-for-symptomatic-travellers-guidelines-for-train-services-beginning-on-01-06-2020\/","title":{"rendered":"Instructions For Symptomatic Travellers-Guidelines for Train Services beginning on 01-06-2025"},"content":{"rendered":"<div class=\"entry-content\">\n<p><strong>Instructions For Symptomatic Travellers-Guidelines for Train Services beginning on 01-06-2025<\/strong><\/p>\n<p><strong>Guidelines for Train Services beginning on 1st June, 2025-Instructions For Symptomatic Travellers<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-24776\" src=\"https:\/\/www.reilsolar.com\/train\/wp-content\/uploads\/sites\/17\/2022\/01\/Guidelines-for-Train-Services-beginning-on-1st-June-2020-Instructions-For-Symptomatic-Travellers.jpg\" alt=\"\" width=\"831\" height=\"960\" data-pagespeed-url-hash=\"1856533869\" \/><\/p>\n<ul>\n<li><strong>Passengers with very high temp.\/symptoms of Covid-19 etc. after screening not allowed to travel despite having confirmed tickets. In such case, full refund to be provided (please check with TTE for details)<\/strong><\/li>\n<li><strong>For symptomatic passengers, TTE certificates to be issued at the entry\/ checking\/screening point<\/strong><\/li>\n<li><strong>For refund, online TDR to be filed within 10 days from date of journey &amp; original TTE certificates to be sent by the passenger to IRCTC &amp; full fare to be refunded in customer\u2019s account<\/strong><\/li>\n<\/ul>\n<p>Here\u2019s the official guidance issued by the <strong>Railway Board<\/strong> for <strong>symptomatic travellers in special train services<\/strong>, as applicable from <strong>1 June 2025<\/strong> (based on original protocols introduced in 2020):<\/p>\n<hr \/>\n<h2>\ud83e\uddd1\u200d\u2695\ufe0f Guidelines for Symptomatic Travellers<\/h2>\n<h3>1. <strong>Mandatory Screening Before Boarding<\/strong><\/h3>\n<ul>\n<li>Every passenger will undergo thermal screening at station entry.<\/li>\n<li>Only <strong>asymptomatic individuals<\/strong> are allowed to board\u2014anyone showing <strong>COVID-related symptoms<\/strong> (e.g. high fever, cough) will be <strong>denied boarding<\/strong>, even if their ticket is confirmed.<\/li>\n<\/ul>\n<h3>2. <strong>Full Fare Refund for Disallowed Travellers<\/strong><\/h3>\n<ul>\n<li>If a passenger is disallowed due to symptoms, <strong>full refund of fare is provided automatically<\/strong>, with no deduction or cancellation charge.<\/li>\n<li>For <strong>group or family bookings<\/strong>, if <strong>any member is symptomatic<\/strong>:\n<ul>\n<li>If all decline to travel \u2192 <strong>full refund<\/strong> for everyone.<\/li>\n<li>If others still wish to travel \u2192 only the affected passenger receives a <strong>full refund<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>3. <strong>Certificate Issuance by Train Staff<\/strong><\/h3>\n<ul>\n<li>The <strong>TTE or station staff<\/strong> will issue an official <strong>certificate confirming the passenger could not travel due to symptoms<\/strong>.<\/li>\n<li>This certificate is required for the refund process and must mention the number of affected travellers.<\/li>\n<\/ul>\n<hr \/>\n<h2>\u2705 Summary Table<\/h2>\n<table>\n<thead>\n<tr>\n<th>Scenario<\/th>\n<th>Action Required<\/th>\n<th>Refund Eligibility<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Passenger symptomatic during screening<\/td>\n<td>Denied boarding<\/td>\n<td>Full refund, no charge<\/td>\n<\/tr>\n<tr>\n<td>Multiple passengers in PNR; one symptomatic<\/td>\n<td>Others travel or cancel<\/td>\n<td>Symptomatic passenger refunded; others unaffected<\/td>\n<\/tr>\n<tr>\n<td>Entire group opts out after symptom<\/td>\n<td>All receive refunds<\/td>\n<td>Full fare refunded to all<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr \/>\n<h2>\ud83e\udded Why These Protocols Matter<\/h2>\n<ul>\n<li>Helps ensure <strong>passenger safety and public health compliance<\/strong>.<\/li>\n<li>Aligns with Ministry of Home Affairs \/ Health Ministry guidelines for COVID-era travel.<\/li>\n<li>Reinforces Indian Railways&#8217; role in <strong>responsible, safe transit operations<\/strong>.<\/li>\n<\/ul>\n<hr \/>\n<p>Let me know if you&#8217;d like help with:<\/p>\n<ul>\n<li>How to upload or process the TTE-issued certificate for refund,<\/li>\n<li>State-specific additional protocols for symptomatic passengers,<\/li>\n<li>Or any other health and travel-related guidance.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Instructions For Symptomatic Travellers-Guidelines for Train Services beginning on 01-06-2025 Guidelines for Train Services beginning on 1st June, 2025-Instructions For Symptomatic Travellers Passengers with very high temp.\/symptoms of Covid-19 etc. after screening not allowed to travel despite having confirmed tickets. In such case, full refund to be provided (please check with TTE for details) For [&hellip;]<\/p>\n","protected":false},"author":102,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[356,20],"class_list":["post-8016","post","type-post","status-publish","format-standard","hentry","category-special-trains","tag-lockdown-special-train-list","tag-special-trains"],"_links":{"self":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts\/8016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/users\/102"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/comments?post=8016"}],"version-history":[{"count":0,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts\/8016\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/media?parent=8016"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/categories?post=8016"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/tags?post=8016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}