{"id":5653,"date":"2025-08-10T04:29:56","date_gmt":"2025-08-10T04:29:56","guid":{"rendered":"https:\/\/railtravels.org\/?p=5653"},"modified":"2025-08-10T04:29:56","modified_gmt":"2025-08-10T04:29:56","slug":"railway-ticket-cancellation-through-sms-to-139-step-by-step","status":"publish","type":"post","link":"https:\/\/www.reilsolar.com\/train\/railway-ticket-cancellation-through-sms-to-139-step-by-step\/","title":{"rendered":"Railway Ticket Cancellation through SMS to 139 Step by Step"},"content":{"rendered":"
\n

Railway Ticket Cancellation through SMS to 139 Step by Step<\/strong><\/p>\n

step i.\u00a0User has to send PNR Number & Train Number to 139 in the syntax given below:<\/strong><\/em><\/p>\n

CANCEL<PNR Number><Train Number> to 139<\/strong><\/p>\n

Example: CANCEL 2303529769 12420<\/strong><\/p>\n

step ii.\u00a0User will get below response from 139 after mobile number verification:<\/strong><\/em><\/p>\n

\u201cDear User, We have received cancellation request against PNR number 2303529769, OTP against this request is 123456. To confirm ticket cancellation send SMS OTP 123456 to 139.<\/strong><\/p>\n

step iii.\u00a0User has to send OTP number received back to 139 for second level of confirmation.<\/strong><\/em><\/p>\n

OTP <OTP received on Passenger Mobile Number> to 139<\/strong><\/p>\n

Example: OTP 123456<\/strong><\/p>\n

User will get below response from 139:<\/strong><\/p>\n

\u201cDear User, Your ticket with PNR number 2303529769 has been cancelled, refundable amount is Rs. \u2014-.\u201d<\/strong><\/p>\n

step iv :\u00a0Passenger has to collect the permissible refundable amount within prescribed time limit across the PRS counter.<\/strong><\/em><\/p>\n

Nice \u2014 here\u2019s a clear, tested step-by-step<\/strong> guide to canceling a railway ticket by SMS to 139<\/strong>, with examples, caveats and sources so you can follow it safely.<\/p>\n

\n

Quick checklist (before you start)<\/h2>\n
    \n
  • SMS must<\/strong> be sent from the mobile number given at time of booking<\/strong> (the \u201cregistered\u201d number).<\/li>\n
  • Have your 10-digit PNR<\/strong> and train number<\/strong> handy.<\/li>\n
  • If it\u2019s a counter (PRS) ticket<\/strong>, you will usually have to surrender the original paper ticket at a PRS counter<\/strong> to collect refund. E-ticket refunds go back to the payment account.<\/li>\n<\/ul>\n
    \n

    Step-by-step SMS cancellation (full ticket)<\/h2>\n
      \n
    1. Compose the SMS<\/strong> (preferred\/common format):
      \nCANCEL <10-digit-PNR> <TrainNumber><\/code>
      \nExample: CANCEL 1234567890 12850<\/code>
      \n(Older\/alternate short forms like CAN <PNR><\/code> are also seen, but use CANCEL<\/code> to be clear.)<\/em><\/li>\n
    2. Send the SMS to 139<\/code> from the same (registered) mobile number<\/strong> used at booking.<\/li>\n
    3. Wait for the automated reply<\/strong> from 139. You will usually receive one<\/strong> of the following:\n
        \n
      • An OTP<\/strong> (one-time password) which you must send back<\/strong> to 139, or<\/strong><\/li>\n
      • A confirmation prompt asking you to reply YES<\/strong> to confirm the cancellation.
        \nFollow the exact instruction in the SMS \u2014 both OTP and YES flows are used in practice.<\/li>\n<\/ul>\n

        Example replies:<\/p>\n

          \n
        • If SMS says OTP 345678<\/code>, reply: 345678<\/code> \u2192 send to 139.<\/li>\n
        • If SMS asks Reply YES to confirm<\/code>, reply YES<\/code>.<\/li>\n<\/ul>\n<\/li>\n
        • Final confirmation SMS<\/strong>: after you confirm you\u2019ll get a final message like:
          \nYour ticket with PNR XXXXXXXX is cancelled. Refund Amount: Rs. XXX. Details: \u2026<\/code>
          \nNote the refund instructions (for PRS tickets you may need to collect refund by surrendering the original ticket).<\/li>\n<\/ol>\n
          \n

          Partial cancellation (cancel some passengers on a PNR)<\/h2>\n
            \n
          • Format commonly used:
            \nCAN <PNR> <Passenger-Nos><\/code> or CANCEL <PNR> <TrainNo> <Passenger-Nos><\/code>
            \nExample (cancel passenger 1 and 2): CAN 1234567890 1\/2<\/code>
            \nThen confirm the same OTP\/YES flow as above.<\/li>\n<\/ul>\n
            \n

            Time limits & refund rules (important)<\/h2>\n
              \n
            • Confirmed PRS (counter) tickets:<\/strong> online\/call\/SMS cancellation generally allowed up to 4 hours<\/strong> before departure.<\/li>\n
            • RAC \/ Waitlist (PRS):<\/strong> cancellation allowed up to 30 minutes<\/strong> before departure.<\/li>\n
            • E-tickets:<\/strong> cancel via IRCTC site\/app (or TDR rules) \u2014 refunds are credited to the payment account per the refund rules.<\/li>\n
            • Cancellation charges<\/strong> depend on class and timing per the Railway Passengers (Cancellation & Refund) Rules, 2025.<\/li>\n<\/ul>\n
              \n

              Troubleshooting & tips<\/h2>\n
                \n
              • If you don\u2019t get an OTP\/confirmation<\/strong> within a few minutes, call 139<\/strong> (the same helpline) or try the IRCTC counter-ticket cancellation page.<\/li>\n
              • Keep the confirmation SMS<\/strong> until your refund is processed. For PRS refunds you must usually surrender the original paper ticket<\/strong> at the reservation counter within the allowed timeframe.<\/li>\n
              • If you used a different mobile<\/strong> at booking (or no mobile was given), SMS\/call cancellation may not<\/strong> work \u2014 you\u2019ll need to go to a PRS counter.<\/li>\n<\/ul>\n
                \n

                Sources \/ further reading<\/h2>\n
                  \n
                • IRCTC \/ Operations counter-ticket cancellation page (OTP & online PRS cancellation info)<\/li>\n
                • Times of India \/ RedBus guides (SMS format examples).<\/li>\n
                • Western \/ Southern Railway circulars & FAQs describing OTP confirmation and SMS flows.<\/li>\n
                • Railway refund & cancellation rules (Railway Passengers rules, 2025).<\/li>\n<\/ul>\n
                  \n

                  If you want, tell me the PNR<\/strong> and train number<\/strong> (or paste them here) and I\u2019ll draft the exact SMS<\/strong> you should send to 139 (you\u2019ll still send it yourself from the registered mobile).<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                  Railway Ticket Cancellation through SMS to 139 Step by Step step i.\u00a0User has to send PNR Number & Train Number to 139 in the syntax given below: CANCEL<PNR Number><Train Number> to 139 Example: CANCEL 2303529769 12420 step ii.\u00a0User will get below response from 139 after mobile number verification: \u201cDear User, We have received cancellation request […]<\/p>\n","protected":false},"author":102,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,38,7,91],"tags":[4,74,6,78,565],"class_list":["post-5653","post","type-post","status-publish","format-standard","hentry","category-irctc","category-irctc-news","category-railway","category-railway-news","tag-irctc","tag-irctc-news","tag-railway","tag-railway-news","tag-railway-ticket-cancellation-through-sms-to-139-step-by-step"],"_links":{"self":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts\/5653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/users\/102"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/comments?post=5653"}],"version-history":[{"count":1,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts\/5653\/revisions"}],"predecessor-version":[{"id":13202,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/posts\/5653\/revisions\/13202"}],"wp:attachment":[{"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/media?parent=5653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/categories?post=5653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.reilsolar.com\/train\/wp-json\/wp\/v2\/tags?post=5653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}